What do you need help with?
Do what you do best. We'll handle the rest.
Fringe.AI General FAQ
What is your turnaround time if I request a document to be created?
All requests submitted through the document preparation form will be sent out for review to the agent by the end of the business day. If the request is received after 4pm CST it will be done the next day by end of business.
What do you all do for us as a TC?
We are here to help you with:
> Help write up your listing document, amendments and any other document needed from contract to close.
> Create your transaction in your Preferred Broker Back Office System.
> Check in with the lender and title/attorney for updates and help assist with obtaining information they need.
> Send out calendar invites to you with all important dates coming up.
> Complete a compliance check before closing and submit file for compliance review to the State Broker.
What document do you not draft?
Agents are responsible for draft the following documents:
> Net Sheets
> CMA
Will you help schedule appointments?
All appointments being scheduled will be the agent’s responsibility. Your TC will help assist in scheduling the closing appointment.
Will you write my contracts?
Agents will be responsible for writing up their contracts. Once the contract is fully executed, you will want to submit it to your TC through the Fringe AI app. This notifies your TC to start working on the property for you.
Will you write up amendments for me?
Absolutely! All amendment requests should be submitted through the Fringe AI app:
All amendments will be drafted and sent to the agent for review before sending out for signatures.
Will you create a transaction in my Preferred Broker Back Office System
Absolutely! Once an executed contract is submitted over to us, we will create the transaction in your preferred broker back office. All documents sent over through the transaction process, we will add throughout the process.
What is the best way to contact you with questions?
Monday at 10:30 AM CST we hold a Q&A for all Fringe AI customers to ask questions.
You can always email your TC at [email protected]
Will you do compliance and upload docs to my Broker Back Office as they come in?
Absolutely! All documents sent over to your TC will be uploaded to your Broker Back office. For compliance, 7 days before closing we will do a compliance check on your property and send an email to you with any missing documents. Once the property is in full compliance we will submit it for review to the State Broker.
I'm new to Fringe AI and don't know how to get started.
We have a weekly Monday video call to walk through how to use your TC and answer any questions. You can jump on any time from 10:30 am-11:00am CST. You can join through the Fringe AI app.
What don't you do?
We will not do the following:
> Write contracts
> Schedule appointments outside of closing
> Net Sheets
> CMA’s